CUSTOMER SERVICE ENQUIRIES**Our Customer Service team is currently experiencing extended wait times due to increased call volumes. To help us assist you as fast as possible, please email us. Thank you for your understanding.
Phone: 1800 033 465 (AU), 0800 300 034 (NZ) or +61 3 8509 3700 outside of Australia & New Zealand.
Hours: 10:00am – 5:00pm Monday to Friday (EST)
Or visit our store locator to call your nearest store.
Please include your Loyalty Card Number, your online order number (where applicable) and contact details in all correspondence to assist us in handling your query appropriately.
Our customer service team endeavours to respond to your queries as quickly as possible. In busy periods, however, please allow up to 48 hours for us to return your query.
You may also be able to find the answer to your question in our FAQS.