Coronavirus (COVID-19) Update
To Our Community
As the coronavirus (COVID-19) outbreak continues to evolve every day, we want to reassure you that the health and safety of our customers and team members is our absolute priority. We care deeply about doing what we can to keep everyone safe during these unprecedented times.
We have temporarily closed our Australian Witchery stores as of Sunday 29 March 2020 until further notice.
Our online store will remain open for now. We encourage you to continue to be inspired and shop the latest pieces.
Here is some further information:
With the safety of our customers and team in mind, some store operations have been affected. Our Australian Witchery stores are now closed due from Sunday 29 March 2020 until further notice. New Zealand Witchery stores are now closed as of Wednesday 25 March 2020 (11.59pm) until further notice.
We're offering 60-day returns on all purchases for a limited time.
Supporting Our Teams
We are working closely with the teams affected by these closures and are exploring the best ways to offer our support in the coming weeks.
With the safety of our customers and team in mind, some online operations have been affected. For the time being, our Australian website is open and delivering standard orders. Our New Zealand website is now closed, as of Wednesday 25 March 2020 11.59pm until further notice. If you have an order in transit, unfortunately it will be cancelled and the order will be fully refunded to you. We will be in touch with you directly if this affects you.
Free Delivery over $50
All orders over $50 within Australia will be delivered for free, for a limited time.
We’re offering 60-day returns on all purchases for a limited time.
As always, free returns are available on all Australian orders.
No Signature Required
Our delivery partner will no longer require a signature on delivery, allowing them to drop your parcel at the door without contact.
Click & Collect / Same Day Orders
We have suspended all new Click & Collect, Click & Collect Later and Same Day Delivery orders until further notice.
Our customer service team is working hard to answer all enquiries at this time.
For any further enquiries, contact our customer service team here.
At Witchery, we remain committed to supporting all team members and customers through this time. Please take care and thank you for your continued support.