The first steps toward a career at Witchery are simple. Here’s how it works.
All applications are initially considered and shortlisted by matching the candidate’s skills and experience against the position’s requirements. The principles of fairness and equity are embedded in our recruitment process, and equal employment opportunity (EEO) applies to all employment practices at Witchery.
Because our recruitment process is tailored to each individual role, typical components may include:
- An initial telephone interview during which applicants may be required to answer preliminary queries during the screening process.
- Interview attendance that may be face-to-face, via phone or teleconference. Interviews generally comprise of technical and behavioural questions that relate specifically to key position competencies and responsibilities.
- Practical assessment, dependant on the inherent requirements of the role.
- The completion of reference checks and, finally, the validation of qualifications.
For more than 40 years, Witchery’s stylish presence in the Australian fashion arena has cemented its place as one of the country’s favourite high-street brands. With more than 200 stores located throughout Australia, New Zealand and South Africa, we are the most inspiring among Australia’s big fashion brands. We are ahead of the curve: Our fashion radar casts a global eye 24/7, providing the latest trends and accessories to make women look and feel fabulous.
Whether you’re skilled in fashion, design, digital, styling/visual merchandising or planning, we can offer you a broad range of roles in a truly unique environment. We’re proud of our brand and what we achieve together. We’re a daily fashion inspiration. We’re the first and last word in style. We are Witchery.
Expression of Interest - Retail and Visual Merchandising Management Positions
Our Design Department consists of women’s, men’s, and children’s wear. Collectively, they’re responsible for the concepts, design, and development of our entire product range, with each and every piece reflecting the Witchery philosophy.
Our brand encompasses every facet of our business – including our philosophy and values. Our Brand Department, therefore, ensures that total uniformity is maintained across all product, marketing, PR, in-store merchandising, graphic design, retail and digital channels. In essence, they make certain that every touch-point is imbued with our Witchery DNA.
Visual Merchandising is developed under similar principles to the above. The team concepts ideas around the upcoming seasons, trends, and campaigns, with the end goal to create visually enticing window displays and product presentation throughout our stores.
MARKETING & PR
Our Marketing & PR team is responsible for determining all the above-the-line marketing and associated activities. These are aligned with our brand’s strategic initiatives and communicated to our customers through various channels, including online, social media, in store, loyalty and public relations.
Our Online team manages every aspect of our online (web) store. They’re the ‘virtual link’ to our customers, assuring they remain on top of our latest looks through digital merchandising, digital graphics and styling online store development, with web copy and web analytics behind-the-scenes.
Our Merchandising Planning team is responsible for the planning, buying, and trading of stock across the business. This involves setting a strategy that ensures each store has the correct product at the right time; a process that begins with the development of option plans provided to the design teams ahead of each season.
Ranging, pricing, quantifying, and allocating styles are also integral responsibilities. This is because the selected product mix is planned to enable the business to achieve set sales and gross profit targets.
Witchery is a vibrant hub of creativity and commerce. Our rigorous recruitment process ensures that we employ positive, enthusiastic, and professional individuals whose ability to inspire and go beyond our customers’ expectations is nothing less than exceptional.
At the heart of our brand, our core values stand for everything we do:
With a strong understanding of the business behind the brand, the Dynamic Witchery ambassador is resilient, adaptable and embraces change. They are keen to make a positive impact by carrying out Witchery’s business activities quickly and efficiently and are on a continuous quest for improvement across all facets of their working environment.
The Engaging ambassador is collaborative, dynamic and a natural relationship builder, forging genuine links with customers and all people connected to the Witchery business, from work colleagues to suppliers. They always think ahead and genuinely strive to deliver exceptional service, which often exceeds expectations.
The Progressive ambassador personifies the Witchery brand and is a passionate advocate with an enthusiastic knowledge and understanding of the Witchery ethos, its product and both current business initiatives and the brand’s future evolution. They demonstrate a smart sense of initiative, actively seeking out innovative approaches to solution making.
The Inspirational ambassador makes things happen, is savvy, resourceful and a lateral thinker, drawing upon a diverse number of sources for ideas and inspiration. They are highly knowledgeable and intuitively strive to excel across all areas, naturally fostering an innovative environment by encouraging growth and development.
To help each and every one of our staff excel in their roles, we provide the following:
Comprehensive inductions; product training; professional development opportunities; competitive reward schemes; generous product discounts and allowances. Employee referral rewards, performance awards and progressive employment policies are also in place.
The Witchery brand is far-reaching, and our success means we continue to grow. With 200 stores throughout Australia, New Zealand and South Africa, you’ll find over 1700 loyal and talented individuals putting their stylish feet forward each and every day across the globe.
Building your career at Witchery is an immensely rewarding experience, and what we’ve outlined here is just the start. If you’re interested in joining our team, please visit the Join Us link. Because a career with us is always in fashion.
The Retail Operations team looks after the operational management of our stores. This includes the induction, training, and management of the store teams. They, in turn, look after customer service, stock management, visual presentation, and back-office operations.
The team is also responsible for the sales, wage control, shrinkage and selling-related KPI’s such as Average Transaction Value (ATV) and Multi-sale Rate (MRS). Creating and driving an in-store experience in accordance with our brand values is key in assuring we consistently present – and promote – a welcoming, fashion-savvy 'directional' environment.
Our Retail Store teams act as public ambassadors of our brand, bringing our stylish eye and can-do attitude to life in store. The teams create an inspiring shopping experience that keeps our customers looking and feeling fabulous, time and time again.